Privacy Policy
Last Updated: July 23, 2024
Welcome to USIRD Connect. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our app. This policy complies with App Store regulations.
1. Information We Collect
We collect data such as receipt notices and case numbers of your USCIS accounts. For external clients, we collect your name, email, password, optional photo, and receipt notice case number. For USIRD clients, we collect additional data like PDFs of receipt numbers, immigration form data, and case statuses.
2. How We Use Your Information
To Provide and Improve Services: We use your information to deliver our services, personalize your experience, and enhance the functionality of the app.
To Communicate with You: We may use your contact information to send you updates, notifications, and other relevant information regarding your immigration case.
To Ensure Security: We implement security measures to protect your information from unauthorized access and to maintain the integrity of our services.
3. Sharing Your Information
We do not share your data with third parties, marketers, or any other entities. Your data is only used internally for the purposes stated. We do not sell your data for monetary transactions. If this changes in the future, we will seek your explicit consent before sharing any information.
4. Data Security
We use industry-standard security measures to protect your information. In case of a data breach, we will notify affected users promptly with instructions on the steps they should take to protect their information.
5. Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at the email address provided below.
Users can request the permanent deletion of their data by contacting us. We will process deletion requests within 3 business days.
6. Data Retention
We retain your personal data for up to 10 years, particularly for dormant accounts, unless otherwise requested by you.
7. Children’s Privacy
Our app is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our app and store certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our app.
9. Changes to This Privacy Policy
We will obtain active user consent for any changes to the privacy policy, and provide clear, plain-language summaries of the updates.
10. Ownership Transfer
In the event of a business transfer or closure, users will be informed and given the option to securely dispose of, transmit, or download their data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
USIRD Connect Support Team
Email: [email protected]
Address: 405 Lexington Avenue New York NY 10174